Returns/Exchanges

Returns/Refunds

An order may be canceled up to 24 hours after purchase.  After this period, we are unable to accept returns.  Customers wishing to cancel an order must contact via email at s2slongisland@gmail.com with the “Cancel order xxxx” in the subject field along with all details.  Orders canceled prior to shipment will be eligible for a full refund.

Exchanges:

30 Day Policy

Items considered wearable apparel are eligible for exchange 30 days prior to delivery.  All items considered Accessories cannot be exchanged.  Customers seeking an exchange are to email s2slongisland@gmail.com  including the order number in the subject along with a message detailing the request.  Customers eligible for an exchange will receive a return label via email.  Once received, we will issue a full refund.  Customers can then return to order their desired size or item in a new, separate order.

Problems with your Order?

If you received your order and it's incorrect, haven't received an order that has been marked delivered, or are unhappy with what you received, please reach out to s2slongisland@gmail.com with your order number and we will look into the situation and provide a timely response.